Behavior-based Interviewing and Gamification as a Selection Tool: Acting and Playing Your Way Into Employment

Abstract

This review of literature of behavior-based interviewing and gamification in selection explores the application of behavior-based interviewing and gamification to the employee selection process. The purpose of the paper is threefold. First, the paper provides a review the literature including numerous studies conducted on behavior-based interviews to attempt to identify the best way to interview. Second, the paper provides a review the literature concerning gamification in interviews to attempt to identify the best methods of applying gamification in interviewing. Finally, the paper will attempt to establish guidelines for employers to use as they implement behavior-based interviews and gamification into their selection process. The general consensus in the literature is that behavior-based interviews are designed to elicit specific answers from candidates which are more useful and instrumental in the selection process. Similarly, gamification principles are used to intensify interviewees’ interest in the company and deepen their engagement in the selection process. This review recognizes themes in the literature among various studies that illustrate that behavior-based interviewing and gamification have grown tremendously in their applications as methods of employee selection. There is a general positive perception and favorable attitudes toward behavior-based interviews and gamification from employers.